Terms of service

These terms govern the use of Move Better and the purchase of access to the courses sold on it. By buying a course or signing in to your account, you agree to them.

Move Better is operated by [legal name of the company], [registered address], Poland, registered under NIP [NIP] and [KRS or CEIDG number]. You can reach us at hello@movebetter.example, and that address is the fastest way to reach a person about anything on this page.

A course is a set of pre-recorded video lessons with accompanying text. Paying for one gives you a personal, non-transferable licence to watch it — you are buying access, not the videos themselves.

• Lifetime access to the course you paid for, and to any update we publish to it, for as long as the service exists
• Access from your own devices, with up to two signed in at the same time
• A one-time payment: there is no subscription and no recurring charge of any kind

• Ownership of the lessons. The copyright stays with us and with the instructors.
• The right to download, copy, publish, resell, or teach from the material.
• Personal coaching, feedback on your technique, or a programme adapted to you.
• Medical care of any kind — see the Medical disclaimer.

1. You choose a course and go to checkout, which is hosted by Stripe.
2. Stripe takes the payment. Your card details go to Stripe and never to us.
3. As soon as Stripe confirms the payment, we open the course in your account and email you a sign-in link. You do not need an account beforehand — the purchase creates one for the address you paid with.
4. If nothing has arrived within fifteen minutes, check your spam folder and then write to us from the address you paid with.

The price on the course page is the amount you are charged: nothing is added at checkout, and any tax that applies is already included in it. Prices are shown and charged in euro.

If your card is issued in another currency, your bank converts the amount at its own rate and may add a fee of its own. That conversion is between you and your bank — we only ever receive the euro amount.

If you need an invoice with your company details on it, write to us and we will issue one.

We may change the price of a course at any time. A change never affects a course you have already bought.

There are no passwords. You sign in with a one-time link or a six-digit code sent to your email address, which means anyone who can read your inbox can get into your account — treat it accordingly.

• Two devices can be signed in at once. Signing in on a third ends the oldest session.
• The account is yours alone. Sharing it, or the sign-in codes, is not allowed.
• You can see and end your active sessions yourself, from your account page.

Downloading or recording the lessons, re-uploading them anywhere, sharing an account, or using the material to teach other people are all breaches of these terms. Where we find one, we may suspend or end access to the course.

If we end your access to a course you paid for and you were not in breach, we refund it in full.

We work to keep the service running, but we do not promise uninterrupted availability: maintenance, and outages at the companies that host our video and our servers, both happen.

If we permanently withdraw a course you have bought, we will tell you at least thirty days in advance.

Fourteen days, no questions asked. How to ask, and what it means for your statutory right of withdrawal, are set out in the Refund policy.

The courses are educational content, not medical care. They do not diagnose, treat, or replace advice from a clinician. If you are in acute pain, have a diagnosed condition, or are recovering from an injury or surgery, speak to a doctor before you start. The Medical disclaimer says this in full, and it is part of these terms.

We are liable for loss we cause by breaking these terms, up to the amount you paid us for the course concerned. We are not liable for loss that was not foreseeable, or for loss caused by you using the material against the warnings in the Medical disclaimer.

Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under the law that applies to you. Your rights as a consumer under mandatory law are not affected by anything on this page.

Write to us at hello@movebetter.example and we will reply within fourteen days. If we cannot settle it between us, consumers in the European Union may use the out-of-court dispute resolution bodies available in their country; in Poland these operate under the supervision of the Office of Competition and Consumer Protection (UOKiK).

Polish law governs these terms. If you buy as a consumer, you keep the protections of the mandatory law of the country you live in — this clause cannot take them away.

We publish the new version on this page with a new date at the top. A change never applies retroactively to a purchase you have already made.